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Why it is important

to meet your representative

Be sure to see your Air Canada Vacations representative to confirm your flight home and transportation to the airport.
 

Tips for a stress-free return home:
 

  • Settle your statement of account with the hotel the night before or early on the morning of your departure

  • Ensure you have all your belongings and verify that your safety deposit box is empty

  • Return your room key to the front desk

  • Have your passport, airline ticket, and

    any other documentation handy

  • Please be ready 10 minutes before your pick-up time (time stated may vary due to traffic and the number of guests)

  • Make sure that your luggage is on the bus with you

    If you have any questions, please contact your representative.

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Office Hours

24/7, 365 days a year

XPERT Travel Office

+011-52-958-587-1290

Secondary Office

+011-52-958-587-1700

Emergency Phone

+011-52-958-107-1018

Where to find us

  • Upon arrival you will clear immigration, collect your bags and proceed to customs.
     

  • After clearing customs, proceed to the exit.
     

  • TIMESHARE WARNING! Upon exiting the customs doors, you will encounter the timeshare vendors. DO NOT stop to talk to them as they will do their best to detain you. Continue walking and ensure you exit the terminal building where you will then meet your representatives.
     

  • Your Air Canada Vacations airport representatives will be wearing our branded red polo shirts and holding up a clipboard for you to easily locate them. See below images:

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Office Hours

24/7, 365 days a year

XPERT Travel Office

+011-52-958-587-1290

Secondary Office

+011-52-958-587-1700

Emergency Phone

+011-52-958-107-1018

Image by Blake Wisz

It’s customary to give a 10% to 15% tip in restaurants and bars.

At all-inclusive resorts, a percentage of the tip is included, but tipping is welcome and appreciated.

It is also customary to tip porters, housekeepers and tour guides.

Tipping

Image by Adam Winger

Long-distance calls can be made from your hotel, however, they can be very expensive.

We recommend the purchase of prepaid phone cards.

For Canada, dial: 001 + area code + the number.

Telephone

Image by David Becker

Do not drink the tap water.

Bottled water is widely available, or you can bring your own reusable bottle with a built-in filter.

Water served in hotel bars and restaurants is safe to drink.

Water

Image by Nezih Kosak

On the resort:

 

Safety deposit boxes are available at your hotel.

We recommend that you keep your travel documents, money, travellers’ cheques and other valuables locked up in a safety deposit box.

Safety

Image by Blake Wisz

Off the resort:

We recommend that you wear little or no jewelry and that you carry your electronic equipment in a discreet shoulder bag.

Safety

Image by Blake Wisz

• Taxis are reasonably priced and can be your best option. Confirm the fare with your driver before entering the vehicle.

• The safest way to travel outside of your resort is with a guided excursion. Contact your Air Canada Vacations representative for further details.

Getting Around

Image by Blake Wisz

Food & Drinks

• Mole—this rich, traditional sauce is typically served over meat and comes in several savoury varieties.

• Tlayudas—a large corn tortilla grilled on charcoal, and stuffed with tasajo (dry soft beef steak).

• Mezcal is a favourite amongst Mexicans and foreigners alike!

Must Try 

Image by Blake Wisz

• Handicrafts such as Alebrijes (brightly coloured Mexican folk art sculptures of fantastical creatures), black pottery, green glazed pottery, silver cutlery.

• Pluma coffee (organic coffee cultivated in the foothills of the Sierra Madre).

• Remember, bargaining is a sport at the market… and sales come with smiles!

Souvenirs

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Destination:

Huatulco, Oaxaca

"Making your dreams travel"

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Tour Bahías Premium

$800 mxn

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Un viaje sobre el mar sin preocupaciones en playas vírgenes rodeadas de naturaleza, mientras practicas snorkel.

7 horas

4 +

Incluido

Baja

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10

OFF

%

Tour de la Ciudad

$500 mxn

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Visitarás el centro de la ciudad y La Crucesita, y la vida de Huatulco con su cálida gente e increible servicio.

3 horas

4 +

Incluido

Baja

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10

OFF

%

Cascadas

$800 mxn

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Visita cascadas en el corazón de la selva, rodeadas de exuberante flora y fauna

8 horas

4 +

Incluido

Media

Aeroplan_2020_Logo_edited.png

10

OFF

%

Bioliberación

$1,200 mxn

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Disfruta de la impresionante experiencia de presenciar la bioluminiscencia en un increíble entorno desde la laguna.

10 horas

4 +

Incluido

Media

Aeroplan_2020_Logo_edited.png

10

OFF

%

Tour de Buceo

$3,500 mxn

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Una fascinante experiencia que te sumerge en coloridos arrecifes y vida marina con todos sus animales.

4 horas

4 +

Incluido

Media

Aeroplan_2020_Logo_edited.png

10

OFF

%

Rafting

$700 mxn

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En una de las comunidades cercanas a Huatulco, justo sobre el río Copalita, podrás disfrutar de este deporte de aventura

3 horas

4 +

Incluido

Media

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10

OFF

%

Rafting Snorkel

$900 mxn

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La aventura comienza con rafting, probando la confianza, diversión y coordinación finalizando con la tranquilidad del snorquel.

5 horas

4 +

Incluido

Media

Aeroplan_2020_Logo_edited.png

10

OFF

%

Tour Islá

$1,000 mxn

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El cacao y chocolate protagonizan este tour a través de distintas poblaciones donde disfrutarás de la vida local.

7 horas

4 +

Incluido

Baja

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10

OFF

%

ATV

$1,800 mxn

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Tour en Cuatrimotos para aventureros y aficionados a la exploración de terrenos escarpados.

3 horas

4 +

Incluido

Media

Aeroplan_2020_Logo_edited.png

10

OFF

%

Café y Tradiciones

$1,000 mxn

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Un ambiente colonial que te permitirán conocer la vida tradicional de Pluma Hidalgo, la cuna de café.

7 horas

4 +

Incluido

Baja

Aeroplan_2020_Logo_edited.png

10

OFF

%

Experiencia de Mezcal

$1,100 mxn

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Conoce sobre los mezcales y su proceso de elaboración. Disfruta de una amplia gama y variedades de sabores.

5 horas

4 +

Incluido

Baja

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10

OFF

%

Tour en Bicicleta

$850 mxn

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Te guiamos por nuestra selva en una bicicleta profesional de alta gama por los senderos más inspiradores.

4 horas

4 +

Incluido

Media

Aeroplan_2020_Logo_edited.png

10

OFF

%

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$800 mxn

Un viaje sobre el mar sin preocupaciones en playas vírgenes rodeadas de naturaleza, mientras practicas snorkel.

Tour Bahías Premium

7 horas

Incluido

4 +

Baja

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$500 mxn

Visitarás el centro de la ciudad y La Crucesita, y la vida de Huatulco con su cálida gente e increible servicio.

Tour de la Ciudad

3 horas

Incluido

4 +

Baja

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$800 mxn

Visita cascadas en el corazón de la selva, rodeadas de exuberante flora y fauna

Cascadas

8 horas

Incluido

4 +

Media

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$1,200 mxn

Disfruta de la impresionante experiencia de presenciar la bioluminiscencia en un increíble entorno desde la laguna.

Bioliberación

10 horas

Incluido

4 +

Media

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$3,500 mxn

Una fascinante experiencia que te sumerge en coloridos arrecifes y vida marina con todos sus animales.

Tour de Buceo

4 horas

Incluido

4 +

Media

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$700 mxn

En una de las comunidades cercanas a Huatulco, justo sobre el río Copalita, podrás disfrutar de este deporte de aventura

Rafting

3 horas

Incluido

4 +

Media

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$900 mxn

La aventura comienza con rafting, probando la confianza, diversión y coordinación finalizando con la tranquilidad del snorquel.

Rafting Snorkel

5 horas

Incluido

4 +

Media

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$1,000 mxn

El cacao y chocolate protagonizan este tour a través de distintas poblaciones donde disfrutarás de la vida local.

Tour Islá

7 horas

Incluido

4 +

Baja

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$1,800 mxn

Tour en Cuatrimotos para aventureros y aficionados a la exploración de terrenos escarpados.

ATV

3 horas

Incluido

4 +

Media

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$1,000 mxn

Un ambiente colonial que te permitirán conocer la vida tradicional de Pluma Hidalgo, la cuna de café.

Café y Tradiciones

7 horas

Incluido

4 +

Baja

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$1,100 mxn

Conoce sobre los mezcales y su proceso de elaboración. Disfruta de una amplia gama y variedades de sabores.

Experiencia de Mezcal

5 horas

Incluido

4 +

Baja

Add a Title

Heading 6

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

$850 mxn

Te guiamos por nuestra selva en una bicicleta profesional de alta gama por los senderos más inspiradores.

Tour en Bicicleta

4 horas

Incluido

4 +

Media

Activities and excursions

Experience what this destination has to offer with a local excursion. Contact your representative or XPERT Travel to book one of the options below or to inquire about our full selection of amazing tours.

On behalf of AIR CANADA VACATIONS, the staff of XPERT TRAVEL would like to welcome you. Xpert Travel is proud to be the Air Canada Vacations representative in Huatulco to ensure that all your travel arrangements go smoothly.

We hope you have a great vacation.

Should you need any assistance throughout your stay or information about your resort, return flight, optional excursions and more, your customer representative will be available to assist you. You will find their contact information below, should you need to get in touch, along with some fast facts about your destination. Our excursions are screened for quality and value, and really are the best choice to get the most out of your vacation. If we can do anything to make your stay more pleasant, please let us know, and do not hesitate to ask us for further information. We hope you enjoy your stay in Huatulco! Your Air Canada Vacations team

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Welcome to Huatulco

A Hidden Gem on Mexico’s Pacific Coastline

On behalf of AIR CANADA VACATIONS, the staff of XPERT TRAVEL would like to welcome you. Xpert Travel is proud to be the Air Canada Vacations representative in Huatulco to ensure that all your travel arrangements go smoothly.

We hope you have a great vacation.

Should you need any assistance throughout your stay or information about your resort, return flight, optional excursions and more, your customer representative will be available to assist you. You will find their contact information below, should you need to get in touch, along with some fast facts about your destination. Our excursions are screened for quality and value, and really are the best choice to get the most out of your vacation. If we can do anything to make your stay more pleasant, please let us know, and do not hesitate to ask us for further information. We hope you enjoy your stay in Huatulco! Your Air Canada Vacations team

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"Connect with nature and our culture while exploring the best of Huatulco"

Aeroplan® Members receive an exclusive 10% discount on select excursions booked while at your destination with your Air Canada Vacations representative. A physical or digital Aeroplan card must be presented, as well as proof of identity.

Not a member? Join Now!

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Aeroplan® is a registered trademark of Aeroplan Inc., used under license by Touram Limited Partnership.
View full term and conditions.

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Why it is important

to meet your representative

It is important to know who to contact at destination if you need assistance. Be sure to speak with your Air Canada Vacations airport representatives and meet with your hotel representative the day after your arrival for a welcome briefing.
 

Our team is always available to assist you throughout your vacation if you:
 

  • Cannot locate your luggage

  • Be sure to stop by the Air Canada Lost and Found counter located in the Baggage area to get your WorldTracer number

  • Require information about the destination or your hotel

  • Experience issues at your hotel

  • Need to change hotels

  • Wish to extend your vacation

  • Need to leave early

  • Need to reconfirm your departure pick-up time

  • Have an accident

  • Need to see a doctor

  • Want to purchase an excursion

  • Lose your passport

  • Experience any other situation where you need assistance

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