Cancellation Policy

Privacy Notice for Online Purchases Xpert & Professional Travel Phone: (958) 107 8696 Email: info@xperttravel.com Last Update: September 10, 2024 In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations (hereinafter "the Law"), Xpert & Professional Travel (hereinafter "the Agency") is committed to protecting the privacy of its users and customers. This privacy notice describes how we collect, use, protect and, where appropriate, share your personal information when you make online purchases through our website. 1. Personal Data We Collect When making an online purchase, we may request the following personal data: Full name Email address Phone number Billing and shipping address Payment information (credit/debit card, payment method) Information related to the reservation of tourist services (dates, destinations, preferences) This data is necessary to process your purchase and guarantee the provision of the requested service. 2. Purposes of Processing Your Data The personal data you provide us will be used for the following purposes: Process and manage your online purchase Confirm and coordinate the provision of acquired tourist services Issue invoices and make payments Send communications related to your purchase and/or reservation Provide customer service and follow up on your requests Comply with applicable legal obligations 3. Transfer of Personal Data Your personal data may be transferred to third parties only for the following purposes: Payment processing through secure third-party platforms Provision of tourist services contracted to local or international suppliers (hotels, airlines, tour operators) Comply with legal or regulatory requirements. In no case do we transfer your data to unauthorized third parties without your prior consent, except in cases established by law. 4. ARCO Rights (Access, Rectification, Cancellation and Opposition) You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it. Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete, or to have it deleted from our records or databases.